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Enji.ai LLC Privacy Policy and Terms of Website Use

This document explains what information is collected by Enji.ai LLC.ai LLC when you visit the enji.ai website (hereinafter “the website”), use any other services provided by Enji.ai LLC, or communicate with us by any means, including email, phone, messenger, or any other medium. This privacy policy also explains how you can control the information we collect, how this information will be used, how we protect your personal data, and how to contact us.

We constantly review the privacy policy's content to reflect current data and processes. The latest update was published on 05.06.2024.

Overview

We respect your privacy and are committed to protecting your personal data. This privacy policy serves to inform you of our data protection practices when you visit our website, and of your privacy rights, regardless of your location.

This website is not intended for children, and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other data protection documents we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Get help

Our Chief Information Officer Andrew Sapozhnikov is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the CIO using the email address [email protected].

1. Who we are

We are Enji.ai LLC (hereinafter “we”). We are registered in the Kyrgyz Republic and have our registered office at 11 Microdistrict, 14/4, Bishkek, Kyrgyz Republic, 720049.

2. By using our website, you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

3. About the data we collect

3.1. Data we collect

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to:

  • Email address,
  • First name and last name,
  • Phone number.

We collect and store IP addresses when you visit our website, but we do not actively use them for any specific purpose, except analytics and website security. Please be aware that we may disclose your IP address in situations where we are required to do so by law or where it is necessary to protect our legal rights or the rights of others.

3.2. How we use the data

Enji.ai LLC uses the collected data for various purposes:

  • To provide and maintain our service,
  • To notify you about changes to our service,
  • To allow you to participate in interactive features of our service when you choose to do so,
  • To provide customer support,
  • To gather analysis or valuable information so that we can improve our service,
  • To monitor the usage of our service,
  • To detect, prevent, and address technical issues.

Legal Basis for Processing Personal Data under the General Data Protection Regulation ( GDPR )

If you are from the European Economic Area (EEA), Enji.ai LLC’s legal basis for collecting and using the personal information described in this privacy policy depends on the Personal Data we collect and the specific context in which we collect it.

Enji.ai LLC may process your Personal Data because:

  • We need to perform a contract with you,
  • You have given us permission to do so,
  • The processing is in our legitimate interests, and it is not overridden by your rights,
  • To comply with the law.

3.3. Retention of Data

Enji.ai LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Enji.ai LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

3.4. Transfer of Data

We share your personal data within Enji.ai LLC. This will involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

Where we use certain service providers, we may use specific contracts approved by the European Commission, which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

3.5. Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your identity, contact details, and information we hold about you to form a view on what we think you may want or need or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

3.6. Change of purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

3.7. Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Enji.ai LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Enji.ai LLC may disclose your Personal Data in limited circumstances if such action is necessary to as follows:

  • To comply with a legal obligation,
  • To protect and defend the rights or property of Enji.ai LLC,
  • To prevent or investigate possible wrongdoing in connection with our service,
  • To protect the personal safety of users of our service or the public,
  • To protect against legal liability.

3.8. Security of Data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

4. Your rights

The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time when Enji.ai LLC relies on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

No fee is usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Enji.ai LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

5. Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve it.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Smartlook

Smartlook is a web analytics service that helps us understand how visitors interact with our website. Smartlook processes only the personal data that you provide to us. To make sure it is adequately protected, we enter into Data Processing Agreements with Smartlook.

Smartlook is contractually obligated to comply with all applicable data protection laws and to use any personal data collected only for the purposes of providing us with their services.

If you don't want to be recorded by Smartlook, you can opt-out here. Please note that if you clear your cookies or use a different browser, you will need to opt-out again. For more information about how Smartlook uses your data, please visit the website: https://help.smartlook.com/docs/privacy-policy.

6. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

8. Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

In any way that breaches any applicable local, national, or international law or regulation.

In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to reproduce, duplicate, copy, or re-sell any part of our site in contravention of the provisions of our terms of website use. Not to access without authority, interfere with, damage, or disrupt any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site, or any equipment or network or software owned or used by any third party.

9. Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site and may result in our taking all or any of the following actions:

  • Immediate, temporary, or permanent withdrawal of your right to use our site.
  • Issue of a warning to you.
  • Legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
  • We exclude our liability for all actions we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

10. Which country's laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter, and its formation are governed by the laws of the Kyrgyz Republic. All parties agree that the courts of the Kyrgyz Republic will have exclusive jurisdiction.

If you are a business, the terms of this policy, its subject matter, and its formation (and any non-contractual disputes or claims) are governed by the laws of the Kyrgyz Republic. We both agree to the exclusive jurisdiction of the courts of the Kyrgyz Republic.